Just like Mark Zuckerberg, MTN has done their own on these innocent residents of this part of the world. Without warning,
MTN disconnected their users for hours today Saturday 9th October 2021.
This would have affected people’s businesses and transactions.
MTN apologizes to their Customers for the long hours of Disconnected Network.
I for one am glad that it was MTN disconnecting, because I was wondering if it was due to the NIN issue.
You obtain your and upload it to MTN, they send a no-reply message to acknowledge it, but have they really updated it?
Years from now, MTN might send you a message saying you have 48 hours to visit any of their centres to update the same National identification Number you have sent to them since 2020.
This was the same thing they did to their customers when they updated sim card users’ information.
There are people who ended up going to MTN office upto 5 times to have the same thing done for them.
They always sit at the controlling end because you can’t fight someone who can ruin your comfort zone with the click if a button.
For this reason, I was wondering if it was something I had to visit tehir office for, or just wait it out. It is relieving to know it actually is tehir fault. phew..